Once we validate the case in details we will initiate as per the Policy Standard & we will be more than happy to help you to solve your issues ASAP. We practice Easy Return/Exchange policy for Buyer Protection, So if you experience any difficulties like (Wrong Item delivered ) with any of the product received, you can raise request under Return / Exchange Policy through written E-mail at with valid Footage. If any issues occurred due to invalid / incomplete address in such cases Exam360 will not take any responsibility. While Adding any item to cart / Purchasing anything through this website, users are requested to enter valid address with Name, C/O, House Name/No., Area / Locality, City, District, Landmark, State, Pincode, Mobile No, Email. Since EXAM360 SHOP (Open Store) is capable to deliver all Indian Pin-codes which covers 1.55 Lakhs Pin-codes throughout India.